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Sales Co-Ordinator - Retail Sales

11/12/2025
12/01/2026
Permanent - Full Time
Warriewood, NSW
Sales

About us

At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home, with sales and marketing operations in China and SE Asia, where we sell and market some of our well-known and trusted brands.  These brands include Nature’s Way, Kids Smart, Bioglan, Sambucol, Redwin, Rosken, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more. 

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.  Based on the Northern Beaches we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you’ll love

  • On-site 3 level gym with dedicated personal trainers and daily classes
  • Full time barista with free coffee and free smoothies
  • Generous monthly product allowance to support your health and wellbeing
  • Paid parental leave, subsidised health and salary continuance insurance
  • Flexible working hours
  • Onsite parking
  • Employee assistance/wellbeing initiatives
  • Ongoing training and development programs
  • Leave loading

Ready to do great things with us?

Job Description

About the role

This role is a critical contributor to the smooth running of many aspects of the sales team. Reporting to the Operations Manager you will be part of the small team that provides administrative support to the sales team.

You will have the opportunity to gain insight into FMCG and into the operations of major Australian retailers e.g. Coles, Woolworths, Chemist Warehouse and more. You will work closely with stakeholders, ensuring you are proactively managing your tasks whilst enjoying the support of a very knowledgeable and supportive manager.

Indicative tasks:

  • Orders - All Brands
  • Tracking new stores
  • Price List Maintenance
  • Price Changes in customer portals (Woolies /Coles / Metcash / Chemist Warehouse/ Amazon)
  • Order Queries
  • Claims processing for customers (Woolies /Coles / Metcash / Chemist Warehouse/ Amazon)
  • Various administrative maintenance and team reports

This is a full time in office role based in Warriewood, on Sydney's Northern Beaches.

Desired Skills and Experience

About you

Our ideal candidate will be an excellent team player and love ticking off a task list. You will enjoy a busy work day, working closely with stakeholders and the opportunity to problem solve and contribute to an organisation that aligns with your values.

Attributes and experience that will set you up for success in this role:

  • Customer service experience
  • Strong confident phone manner.
  • Team player
  • Excellent communication and interpersonal skills.
  • Strong and proactive problem-solving skills.
  • Time management skills and the ability to prioritise
  • Have initiative and be well organised.
  • Ability to collect, analyse and organise information, with attention to detail.
  • Intermediate Excel skills
  • Ability to learn and understand systems and processes
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